Locally Owned and Operated, Striving to bring high quality and creative home and lifestyle goods.
Shipping policy
Effective Date: August 3, 2026
Thank you for shopping with Good Vibes BC! We take pride in preparing every order with care. Please review our shipping policy before placing your order.
Shipping Locations
At this time, Good Vibes BC ships only within the United States. We do not currently offer international shipping.
We reserve the right to cancel and refund any order placed with a shipping address outside of the United States.
Order Processing
Orders are processed during our regular business hours, excluding holidays.
Processing times vary depending on the items ordered:
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Ready-to-ship items: Typically ship within 1–5 business days.
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Custom embroidery and personalized items: Please allow approximately 3 weeks for production before your order ships.
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Special-order or made-to-order items: Processing times may vary and will be communicated when applicable.
If your order contains both ready-to-ship and custom items, your order may be shipped together once all items are ready unless otherwise arranged.
Please note that processing times are estimates and are not guaranteed.
Shipping Methods
We ship orders using trusted carriers such as USPS, UPS, and FedEx. The shipping carrier is selected based on the size, weight, and destination of your order.
Shipping charges are calculated at checkout based on your order and delivery address.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information, when available.
Please allow up to 2 business days for tracking information to become active after receiving your shipping confirmation.
Shipping Delays
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Good Vibes BC is not responsible for delays caused by weather, natural disasters, carrier service interruptions, holidays, supply chain disruptions, or other events beyond our reasonable control.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete address is provided, delivery delays may occur and additional shipping charges may apply if the package is returned to us.
Lost, Stolen, or Damaged Packages
Once your order has been transferred to the shipping carrier, the carrier is responsible for delivery.
If your package is lost, stolen, or arrives damaged, please contact us within 5 days of the delivery date (or expected delivery date for lost packages). We will gladly assist you in working with the shipping carrier and provide any documentation needed to help resolve the issue. Replacement or refund requests will be reviewed on a case-by-case basis and in accordance with applicable law.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Good Vibes BC